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Measuring Effectiveness of State Stakeholder Engagement and Partnering Efforts

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Stakeholder engagement and partnering are strategic tools that improve environmental management and lead to increased support for processes and decisions. In order to improve State stakeholder engagement and partnering efforts and demonstrate return on investment, there is a need to develop and implement a tool for measuring the effectiveness of current programs and for analyzing areas for improvement. By capturing key elements of effectiveness and developing performance indicators and measures, program managers will be able to anticipate problem areas, allocate adequate resources, and mitigate adverse impacts to environmental projects. In the context of this effort, a stakeholder is defined as anyone having a stake in the outcome of environmental projects. This includes, but is not limited to, the agency, other governmental entities (federal, tribal, local), Congressional and legislative representatives, impacted community members, heads of community organizations, schools, businesses, potentially responsible parties, special interest groups, and the media.